Support

Stuck on something, or something looks wrong? Email hello@enform.co and a person on the Enform team will reply. Most connection problems can also be fixed in a minute with the steps below.

Get help

To get the right answer the first time, tell us:

• The email you sign in with.
• The form's name or link, if it's about a form.
• What you did, what you expected, and what happened instead. A screenshot helps.
• If it's about an AI tool, which one (Claude, ChatGPT, Cursor, Codex) and the exact error.

Billing, refunds, account deletion and requests for a copy of your data go to the same address. If you filled out someone else's form, contact them first. They decide what happens to your answers.

Connect an AI tool

Enform's MCP server lives at https://api.enform.co/api/mcp. It speaks Streamable HTTP and you sign in with your browser. Setup for each client is in the MCP docs.

Sign-in doesn't finish

• Log in at app.enform.co in your default browser first, then connect again from your AI tool.
• Check the client's name on the approval page and choose Allow access. Closing the tab cancels it.
• If your client asks you for a client ID or a registration step, it can't sign in yet. On Pro, connect with a workspace API key from Settings > API instead.

A tool or a form is missing

When you connect, the approval page lists what the client can do:

• See your workspaces, forms and their code, Google accounts, spreadsheets and exports
• Read form responses
• Create, edit and publish forms, and set up Google Sheets exports
• Stay connected while you're away

Tools only appear for the permissions the client was given. If one is missing, disconnect and connect again, and allow everything the client asks for. The client sees the workspaces you belong to and nothing more, so a form in a workspace you've left won't show up.

It worked, then stopped

Sign in again. In Claude Code, run /mcp and pick enform. In Claude and ChatGPT, open the connector in Settings, disconnect it and connect again. If you revoked the client in Enform, this is expected: it needs a fresh sign-in.

Remove access

In Enform, open Settings > MCP and choose Revoke next to the client under Authorized clients. Its access ends right away. API keys are removed in Settings > API. You can also remove Enform from the AI tool's own settings.

Known limits

• The MCP server uses Streamable HTTP only. Clients that need the older SSE transport can't connect.
• An AI build takes 2 to 5 minutes. A plain form, with your questions on the standard design, is instant.
• Each person can make up to 120 MCP requests a minute and start 10 new forms an hour. New accounts can publish up to 3 forms a day through MCP.
• Forms that ask for passwords, card numbers or seed phrases are not published.
• AI tools can't delete forms or responses. Do that in Enform.
• Free includes 1 form, its first AI build and 5 AI edits a month. See pricing.

The full list is in the MCP docs.

Your data

• Privacy Policy: what we collect, who helps us run Enform, and how long we keep it.
• Terms of Service: the rules for using Enform.
• When you connect an AI tool, it gets the forms and responses its tools return. From there, its own privacy policy applies.
• You can delete forms and responses yourself at any time. To delete your account, email hello@enform.co.